Urine Good Company – TERMS OF SERVICE

 

Thank you for purchasing Urine Good Company (“Product”). All sales are final for this Product. By clicking “Buy Now” (or any other phrase on the purchase button), entering your payment information, or otherwise completing the Product check-out, you ("Customer") are executing a legally binding agreement. Through rendering initial payment, Customer understands that they will be charged the full amount of either the payment plan or pay-in-full price, whatever Customer selects upon checkout. Customer agrees to the following terms and conditions of this Agreement (“Agreement”) in their entirety:

 

 

• INTRODUCTION

 

Occupational Pelvis (“Company”) is a company that provides prospective students with online courses and other educational materials. Company has created the Product (the “Urine Good Company” course) to educate customers on pelvic floor and bladder health. The step-by-step course teaches the student to reduce urine leakage through bladder habits, routines, and pelvic floor strengthening. The Product is an 7-module course with sub lessons included under each module to include pre-recorded videos, a private community hosted on the same platform, and PDF educational handouts.

 

2. TERM

The Term of this Agreement shall be one year from the date of initial purchase, with the exception of Sections 9, 10, and 11, which shall survive the Term of this Agreement. Access to the Product continues indefinitely or as long as the course remains available at the Company’s discretion, subject to the limitations set forth in Sections 6 and/or 7. 

 

3. DISCLAIMERS
4.   For the purposes of this Agreement, the Company is not Customer’s medical doctor, pelvic floor therapist, or other agent of Customer. 

 

1.   Customer understands that the Product has been designed by Company for general educational and informational purposes only, with the goal of teaching Customer new skills and providing Customer with awareness of pelvic floor health. Through the Product, the Company might provide guidance regarding possible pelvic floor interventions, but it is ultimately the responsibility of the Customer (and only the Customer) to make the final decision for his/herself. By using Company’s services and purchasing this Product, Customer accepts any and all risks, foreseeable or unforeseeable, arising from such transaction. Customer agrees that Company will not be held liable for any damages of any kind resulting or arising from the use or misuse of the Product. Customer agrees that use of this Product is at user’s own risk.

 

1.   Customer understands that pelvic floor practices described in this Product and course materials are educational materials to increase awareness of pelvic floor and bladder health.

 

Customer also understands that the Product is not a substitute for medical and/or other health care. Customer hereby understands and agrees that Company is not “diagnosing” or “treating” the physical body. Customer also understands that “awareness” as it relates to pelvic floor and bladder health is different as it relates to medical or physical needs. Customer hereby acknowledges and agrees that they shall consult their health care provider and discuss any recommendations made by Company. Customer also agrees to immediately inform their health care provider of any illness, pain, or other mental distress and/or physical discomfort that occurs during or after Customer’s participation in the Program.

 

Customer hereby assumes and accepts all risks associated with the Product described herein.

 

1.   This Product does not include: 1) individualized coaching; 2) unlimited feedback; 3) specific question and answer sessions; 4) therapy sessions in the form of psychotherapy, psychoanalysis, or behavioral therapy; 5) publicity, public relations, and/or social media marketing services; or 6) legal or medical advice.

 

1.   Customer hereby acknowledges that Customer is solely responsible for the type of results that Customer generates by implementing techniques and advice provided by Product.Customer also acknowledges that the Company cannot and does not guarantee that implementation of the Product will eliminate urine leakage for Customer, provide any change in urine leakage, change in bladder health or change in pelvic floor strength or health. Customer also agrees that he/she is solely responsible for any personal decision that Customer makes during or as a result of Customer’s use of the Product, and indemnifies Company from any liability regarding said decision. 

 

4. PRODUCT SPECIFICS

The Product includes seven modules with sub lessons, which include pre-recorded videos, presentation slides, PDF handouts, and/or other resources. The Company also agrees to provide additional generalized feedback in the form of a private community group created exclusively for the Product Customers.

 

Company reserves the right to substitute services equal to or comparable to the value of Product if reasonably required by the prevailing circumstances as determined exclusively by Company.

 

5. CUSTOMER’S RESPONSIBILITIES

The Product has been developed for educational purposes only. The Company has established its proprietary Product in order to educate and inspire Customer to pursue his/her personal goals. However, Customer hereby acknowledges that Company does not guarantee that Customer’s goals, whatever the goals may be, will be reached by completing and implementing the advice and techniques in the Product. Customer accepts and agrees that Customer is 100% responsible for his/her results from the Product. Customer acknowledges that, as with any investment, there is an inherent risk associated. As such, Customer agrees there is no guarantee that Customer will attain his/her goals by simply using the Product.

 

Nevertheless, Customer acknowledges that he/she can optimize his/her potential results from the Product by adhering to the following:

• Completion of all Product material, including assignments and worksheets - if applicable;
• Thoughtful and meaningful participation in all Question & Answer sessions - if applicable;
• Utilization of the Product’s private community group - if applicable;
• Attending each coaching call at the scheduled date and time - if applicable; and
• Taking 100% responsibility for Customer’s results, 100% of the time.

 

6. PAYMENT & FEES
   Customer has two payment options to purchase access to the Pelvic Floor Portal, both of which are presented at checkout and outlined below:
7. A) A one-time annual payment, due in full before Customer may access the Portal; or
   B) A recurring subscription beginning with a three-month minimum commitment, followed by a month-to-month membership until canceled.

Customer understands that he/she is contractually bound to make all payments in the timeline outlined at checkout, which shall be billed automatically. Failure to make all payments due under the selected plan shall result in Customer’s breach of this contract and in termination of access to the Product.

Upon executing this Agreement, Customer agrees to pay the Company the full purchase amount based on the payment option selected at checkout.

If any payments fail, Customer agrees to remedy the situation immediately (e.g., update payment method, provide a new card, or complete any past-due payments within 5 business days). Failure to do so will result in forfeiture of access to the Product. Customer shall not initiate chargebacks or cancel the payment method used without the Company’s prior written consent. Customer is responsible for any fees incurred by the Company in recouping payment, including but not limited to collections and legal fees. In the event of a chargeback, the Company reserves the right to report the incident to credit agencies.

Customer hereby agrees to pay in accordance with one of the following plans:

1. ONE-TIME ANNUAL PAYMENT:

• One (1) payment of $333.00 USD, due immediately upon signing and execution of this Agreement.
• This payment grants access to the Pelvic Floor Portal for twelve (12) months.
• Access will not be granted until full payment is received.
• Company may occasionally offer discounts or coupon codes that apply only to the one-time annual payment.

1. SUBSCRIPTION PAYMENT PLAN:

• Customer agrees to an initial three (3) month commitment at a rate of $177.00 USD, due immediately at checkout.
• Following the initial three-month term, Customer will be billed $67.00 USD per month until they cancel.
• Monthly charges will be processed automatically to the payment method on file.

Initial Term & Billing

• Customer agrees to an initial three (3) month minimum commitment at a rate of $177.00 USD, which is due immediately at checkout.
  • After the initial three-month term, billing will continue at a rate of $67.00 USD per month.
  • Monthly subscription fees will be automatically charged to the payment method on file.
  • Rebilling occurs every 30 days from the date of initial purchase (i.e., if you signed up on the 15th, future charges will occur on the 15th of each month).

Yearly Membership Plan

• Customer may choose a one-time annual payment of $333.00 USD for 12 months of access.
  • This payment is charged in full at the time of purchase and provides uninterrupted access for one year.
  • On the one-year anniversary of the purchase, if the Customer does not cancel according to the cancellation policy outlined below, the membership will automatically convert to the month-to-month plan at $67.00 USD per month, charged to the payment method on file.
  • No additional annual renewal will occur unless manually selected by the Customer in advance of the renewal date.

Cancellation Policy

• Cancellations are only permitted after the initial 3-month commitment has been fulfilled.
  • To cancel and avoid being charged for the next billing cycle, the Customer must submit a cancellation request at least 72 business hours prior to the next scheduled rebill date.
  • Cancellation requests must be submitted via email to [email protected] and will be confirmed in writing.
  • No refunds, full or partial, will be issued for any billing cycle once a charge has been processed, including for partial months or unused membership access.

Failed Payments & Access Suspension

• If a payment attempt fails, the Customer will be notified and must update their payment method within five (5) business days.
  • Failure to resolve payment within this window will result in suspension of access to the membership content until the account is brought current.
  • The Company is not responsible for any access interruptions or missed content due to unresolved payment failures.

Late Fees:

• All payments must be received within ten (10) days of the scheduled billing date. Any payment not received within this timeframe is subject to a $25.00 USD late fee.
• Payments not resolved within fifteen (15) days may result in breach of agreement and loss of access to the Portal.

7. COMMUNITY MEMBERSHIP
8.   Access to the online community membership ("Membership") is now included for all Customers who purchase Urine Good Company. There is no separate fee for Membership access.
9.   The included Membership provides:
   (1) Access to an exclusive, members-only online community hosted on a platform of the Company’s choosing;
   (2) One (1) monthly Q&A session; and
   (3) Additional offerings at the discretion of the Company.
10.   Community access is granted for the duration of the Customer’s access to Urine Good Company. No additional payments are required to maintain access to the community beyond what is outlined in the terms of purchase for Urine Good Company.
11.   The Company reserves the right to revoke access to the community if the Customer breaches this Agreement or if access to Urine Good Company is terminated due to non-payment, cancellation, or other violations of the Terms and Conditions.
12.   The Company may modify the Membership program and/or substitute offerings equal to or comparable in value to current Membership features, at its sole discretion.
13.   The Company maintains a zero-tolerance policy within the community. Access may be revoked without refund or notice if a Customer engages in any of the following:

• Disrespectful, aggressive, or harmful behavior;
• Shaming, embarrassing, or belittling others;
• Use of foul language or hostile tone;
• Posting of negative, divisive, or unhelpful comments.

The community is a protected and intentional space led by the creator of Urine Good Company. Any behavior that disrupts the safety, trust, or encouragement of the group will result in immediate removal at the Company’s sole discretion.

8. REFUND POLICY

The Company offers a 7-day refund policy from the date of purchase for Urine Good Company. If the Customer is unsatisfied for any reason, they may request a full refund within seven (7) calendar days of the purchase date by sending an email to [email protected] with the subject line “Refund Request.”

To be eligible for a refund:

• The request must be received within the 7-day window.
• The Customer must provide proof of purchase and reason for the refund request.
• Access to all course content and community will be immediately revoked upon approval of the refund.

After 7 days, all sales are final and non-refundable. No exceptions will be made for lack of participation, changes in personal circumstances, or dissatisfaction after the refund window has closed.

By purchasing, the Customer acknowledges and agrees to this refund policy in full. 

9. NON-DISCLOSURE & CONFIDENTIALITY

Confidential Information & Non-Disclosure - Company takes pride in its proprietary information included in each Product. As such, Customer agrees and acknowledges that all Confidential Information shared through this Product and by the Coach is confidential, proprietary, and belongs exclusively to the Company.

 

“Confidential Information” includes, but is not limited to:

• Any systems, sequences, processes, or steps shared with Customer;
• Any information disclosed in association with this Agreement;
• Any systems, sequences, processes, or trade secrets in connection with the Product or Company’s business practices.

Testimonials - Company also agrees to protect Customer’s personally identifiable information. However, from time to time, Company may use general statements about Customer’s success for testimonials as part of Company’s marketing strategy. By agreeing to these Terms, Customer agrees to Company sharing Customer’s success stories as testimonials in any matter across any media at the sole discretion of Company.

 

10. INTELLECTUAL PROPERTY & LIMITED LICENSE

Intellectual Property – This Product and the related content shall be considered intellectual property owned by Company. Other examples of intellectual property owned by Company and within Company’s products include, but are not limited to: trademarks, service marks, layout, logos, business names, course/program/module names, design, text, written copy, certain images, podcast recordings, workbooks, videos, audio files, and all of our paid products (collectively referred to as “Intellectual Property”).

 

Limited License - Company grants only a limited, personal, non-exclusive and non-transferable license to Customer to use the Intellectual Property for Customer’s personal and internal business use. Nothing in this Agreement shall transfer ownership of or rights to any Intellectual Property of the Company to the Customer, nor grant any right or license other than those stated in this Agreement. Customer acknowledges that his/her purchase of this Product is for his/her/its single individual use. Customer shall not copy, reproduce, transmit, modify, edit, create derivative works from, alter, sell, or share with others any products or parts of the Product without prior written consent or unless provided otherwise. 

 

If Customer is also a business owner or professional in a similar industry, Customer shall not misappropriate any of Company’s Intellectual Property or proprietary information in the following manner:

• Teaching Customer’s clients/customers/audience any of the information, methods, solutions, or formulae owned by Company and passing it off as Customer’s own;
• Copying any of Company’s Product content and/or material for Customer’s commercial use; or
• Copying, publishing, transmitting, transferring, selling, creating derivative works from, reproducing, or in any way exploiting any of the Intellectual Property owned by Company either in whole or part without Company’s prior written consent. 

11. INDEMNIFICATION / LIMITATION OF LIABILITY

Customer hereby acknowledges that Company is not liable for any injuries that may arise from Customer’s actions, omissions, or decisions based off Customer’s participation with Company or use of the Product, including but not limited to: a decision to leave a job; a decision to invest in an opportunity; a decision to start a business; any of Customer’s business decisions; or any of Customer’s financial decisions. Customer hereby agrees to indemnify and hold harmless Company of any claims that may arise after use of this Product. 

 

Access to this Product is currently through a third-party platform, Kajabi. Company is not liable for any limitation of access to the Product caused by Kajabi.

 

12. MISCELLANEOUS
13.  Amendments– Company reserves the right to amend this Agreement from time to time. Any amendments must be agreed in writing and executed by both parties.

 

1. Headings & Severability– Headings are included for convenience purposes only and shall not affect the construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favorable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.

 

1. Entire Agreement – This Agreement reflects the entire agreement between the parties. This Agreement trumps any other existing negotiations, communications or Agreements between the parties, whether written, oral, or electronic, and is the full extent of the Agreement between the parties.

 

1. All Rights Reserved– All rights not expressly granted in this Agreement are reserved by Company. 

 

1. Governing Law– Company is located in the United States and is subject to the applicable laws governing the United States. The governing law for this agreement is the laws of South Carolina.

 

1. Arbitration– Any disputes arising under this Agreement shall first be resolved through a binding arbitration. 

 

G.           Execution – Customer agrees to accept the above Agreement in its entirety when Customer selects and confirms “I agree to the Terms & Conditions” at the Product checkout page and by rendering first payment.