Need to Cancel or Downgrade Your UGC Subscription?
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Totally understand. Whether your season is shifting, your symptoms have improved, or you just need a pause—we’ve got you.
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Here’s exactly how to manage your membership:
To Cancel Your Subscription:
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Log into your account at kassiedewitt.com/library
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Click your profile icon (top right)
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Select Billing or Account Settings
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Find your active subscription
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Click Cancel
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You may see a tag that says "Pending Subscription". Don't worry, this just means you still have access through the end of your current billing period but there will be no future charges.

To Switch to Monthly or Annual Billing:
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Just email us at [email protected]Â with:
✔️ The email you used to sign up
✔️ What plan you’d like to switch to (Monthly = $67/mo, Quarterly = $177, Annual = $333)
✔️ The date you'd like it to take effect
We’ll manually update your plan and confirm once it’s done.
You’re always welcome here.
Whether you're staying, canceling, or coming back later—UGC was built to support you, in whatever season you’re in.
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Still have questions?
Reach out any time. We’re here to help.
Email:Â [email protected]
Response time: Within 2 business days (but usually faster)